Administrative Services is dedicated to providing quality administrative support for the City of San Bernardino, Water Department. The Administrative Services Division is composed of the following sections: Data Processing, Central Cashiering, Collections, Community Relations, Customer Service, Human Resources, Field Meter Services, Purchasing, and Utility Billing.

Our primary focus is on delivering customer service which is friendly, helpful, and professional to all of our customers; and to continually improve the quality and effectiveness of the services we provide.

At the heart of our Administrative Services Division is a competent and knowledgeable staff of dedicated professionals. This dedication is consistent at every level of the organization. Each member takes pride in the accomplishments of their division.