Stories For HOPE

 Meet Diane – A Housing Success Story


Dianes Housing Success Image


Diane was desperately needing a break from the harsh elements and demanding environment that she was living in. She did whatever she could to advocate for herself to receive some assistance. Luckily the outreach team staff was willing to trust the process and do whatever it took to find housing.

Diane and her puppy Shadow first met the San Bernardino Homeless Outreach Team during the team's initial outreach campaign in June. Although Diane is very private about her journey, we do know she has been unsheltered for at least two years.

Initially, she was placed at the Super 8 Motel.  For several weeks, Diane worked closely with her case manager. During that time, she and her case manager worked with the organization “Step Up” to find permanent housing. Diane was very engaged in that process, attending all the necessary appointments with Step Up. 

We are happy to report that on August 4th, Diane got the keys to her very own studio apartment! She and Shadow now have a place they can call home.

Congratulations Diane!

The City of San Bernardino’s Homeless Outreach Team was launched on June 15th to engage homeless individuals to connect them effectively and efficiently with available housing and other services.